Malherbe Design

Client Director – 1 position

Publish date 30 November -0001

Place Malherbe Design Shanghai


Remuneration Depending on experience

We are currently seeking a Client Director in Shanghai to join a team who will be responsible for a variety of highly visible global, regional and local client projects within Malherbe Design.


Position Description:
You should be a self-starter who thrives in a fast paced environment. You will join a unique team which provides a small business working style within a large organisation framework.

You will be responsible for servicing clients within the discipline of retail design, interiors, architecture and strategy across a multitude of projects utilizing an array of internal resources and teams to ensure deliverables are met and ongoing service delivery requirements are satisfied.



  • Interiors and architecture knowledge and experience is essential
  • Understanding of retail business is required
  • Strong experience managing internal and external stakeholders at all levels
  • To provide profitable, strategic business management for multiple client engagements
  • To ensure that agreed financial targets and service levels are monitored, and exceeded
  • Strong track record in building and maintaining effective client relationships
  • Must be articulate and fluent in English
  • Meticulous and highly effective project and time management skills
  • Experience managing a team to deliver timely, high quality and high value project deliveries
  • Ability to work under pressure and to tight deadlines
  • A degree holder with at least 8+ years experience



Client Focus

  • Provide key contact focus for Malherbe Design clients, taking ownership of the overall relationship.
  • Engage with senior clients to advance and add value to their business through proactive recommendations
  • Understanding of client’s business environment including competitors, challenges and opportunities.
  • Constantly seek ways in which Malherbe Design can help client achieve greater business efficiencies and capitalize on opportunities.

Key Duties

  • Manage interior design projects from client briefing to deliverables of the project within the forecasted budget.
  • Drive forward existing projects ensuring timely completion of high quality deliverables, liaising as required across internal creative teams.
  • Control all financial elements of the project (scope of work, proposals, negotiations, payments..)
  • Management of account/client management resource carrying out the local level execution on a business as usual basis, ensuring that processes are set up and standardized,
  • Engage with clients to advance and add value to their business through proactive recommendations.
  • Proactively consider ongoing engagement and recommendations for new projects and developments.


Internal Focus

  • Self Motivated – Self Starter – Self Managing
  • Strong management skills
  • Ability to drive strategic discussions with clients, while simultaneously ensuring that standard business as usual work can be delivered
  • Excellent communication skills and able to explain solutions and issues of a project to a non-technical audience
  • An individual with a long term focus on development projects to ensure future longevity and scalability
  • Ability to build effective internal working relationships in order to ensure delivery through strong project management skills, ensuring projects are delivered through others to required levels of quality and timescales.
  • Strong business acumen with an entrepreneurial attitude
  • Commercially aware person who can identify the key issues and understand the business situation of clients

intéressé(E) ?

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